Frequently Asked Questions
FAQ's
Discover answers to the most commonly asked questions about Ozone Hotel Kangaroo Island — from check-in and check-out times to dining options, parking, amenities and getting around the island. This guide is designed to help you plan a relaxed and seamless stay, so you can focus on enjoying the coastal charm, ocean views and unforgettable experiences that make Kangaroo Island so special.
Facilities
Do you have a gym, sauna, or pool?
We do not have a gym or sauna onsite.
We do have an outdoor swimming pool available for guest use.
Is the pool heated and what are the opening times?
The pool is outdoor and used seasonally. It is closed during the winter months (May–September).
Opening hours are 7:00am – 8:00pm, subject to maintenance requirements.
Laundry
Do you have guest laundry facilities?
We do not have guest laundry facilities onsite.
A coin-operated laundry is located just around the corner from the hotel and is within easy walking distance.
Room Amenities
Do rooms have microwaves or toasters?
No. For safety reasons, microwaves and toasters are not provided in guest rooms.
What amenities are provided in rooms?
Rooms include standard hotel amenities.
Please note:
• Bathrobes are not provided
• Slippers are not provided
• Toothbrushes and toothpaste are not provided (please bring your own)
Check-in & Check-out
What are your check-in and check-out times?
Check-in: from 3:00pm
Check-out: by 10:00am
Early check-in or late check-out may be available on request, subject to availability.
Parking
Is parking available?
Free onsite parking is available for hotel guests.
Parking is not reserved and does not require booking.
Location & Transport
How far is the hotel from the ferry terminal and airport?
• Penneshaw Ferry Terminal: approximately 50 minutes’ drive
• Kingscote Airport: approximately 15 minutes’ drive
Guests typically arrange a hire car or private transfer to reach the hotel.
Are there buses and taxis on Kangaroo Island?
Public transport on Kangaroo Island is limited.
Peninsula Coaches operate a shuttle bus service to and from Kingscote, running morning and night daily from the Penneshaw Ferry Terminal.
There are no taxis or ride-share services on Kangaroo Island.
Do you offer a hotel shuttle or transport?
We do not operate a hotel shuttle or private transport service.
Reception
Where is Reception located and what are the hours?
Reception is located on the ground floor of the main hotel building.
It is staffed daily from morning until evening.
After-hours check-in is available for late arrivals, with arrival instructions provided in advance.
Security Bond
Is there a security bond?
Yes. A security bond of $100 is required at check-in and is pre-authorised on a credit card.
The bond is released after departure if no charges apply. (Amount subject to change.)
Dining
Do you have a restaurant onsite? Is room service available?
Yes. We have an onsite restaurant offering breakfast, lunch, and dinner.
Room service is available.
What does the buffet breakfast include?
Our buffet breakfast typically includes:
• Hot items such as scrambled eggs, bacon, sausages, mushrooms, baked beans, tomatoes, and hash browns
• Eggs cooked to order on request
• Cereals, yoghurts, and fresh fruit
• Toast, pastries, spreads, and condiments
• Tea, coffee, and juice
Towels
Do you provide beach towels?
Yes. Beach towels are available from Reception for guest use.
Tours & Experiences
Do you arrange tours for guests?
We are happy to recommend a range of local tours and experiences.
Our team can assist with advice, contact details, and online bookings via the Book Tours & Experiences section on our website.
Nearby Attractions (Approximate Drive Times)
• Flinders Chase National Park: 1 hour 15 minutes
• Vivonne Bay: 45 minutes
• Stokes Bay: 40 minutes
• Emu Bay: 15 minutes