"Emilia provided exceptional service during my stay at Kangaroo Island Ozone Hotel. When I found myself in a stressful situation, she handled everything with professionalism, patience, and genuine kindness. Her warm attitude and willingness to go above and beyond made me feel truly valued as a guest. A wonderful team member and a credit to the hotel. Highly recommended!"
Joyce
"We had a lovely stay at this hotel. We were celebrating our anniversary, and the team surprised us with a beautiful detail in our room when we arrived, which made our stay even more special. The room was very clean and nicely presented, and everything felt comfortable and welcoming. We really appreciated the thoughtful gesture and the great service. We would definitely stay here again."
Angelina
"We had such a wonderful stay at Kangaroo Island Ozone Hotel thanks to Joey and the amazing team. After our electric car battery went flat late at night, Joey kindly helped us secure the last available room and welcomed us warmly while we waited in the lobby. The room was spacious, clean, and very comfortable, with thoughtful touches like the luxurious Ink & Water toiletries. Their kindness and genuine hospitality turned a stressful situation into a memorable experience. We’re so grateful and would highly recommend staying here on Kangaroo Island."
Arianna
"Yesterday we checked in to stay for one night. I asked whether the room allocated had a walk-in shower. The Receptionist was Aaron and he advised it had a shower over a bath. Aaron could see I had a significant disability and, despite our Travel Agent not advising the Hotel of my needs, he changed our room to accommodate my above-knee amputation. It is recommended that Aaron be recognised for his exemplary customer service by a senior manager at an appropriate corporate occasion."
Warren
"We dined at your restaurant and thoroughly enjoyed the whole evening. Fabi looked after us with a genuine love of his job with Eleni doing a magnificent job of coolly running the floor with individual attention to all customers.... Thanks so much team, clearly management is great to work with. We are coming back!"
Virginia
"Restaurant with a View. The restaurant has seating with a view straight out to the ocean, so calm and relaxing. That's a great way to start the day."
Sandy P
"A memorable family dining experience. We ordered a sea food platter for 2 which was full of flavour and excellently presented, I especially liked the Marin (which I hadn’t tried until now)."